FAQs

Common signs include slow drains, foul odors, gurgling sounds in your plumbing, wet spots in the yard, and backups in toilets or sinks. If it’s been more than 2–3 years since your last service, it’s time to schedule a pump-out.

Failing to maintain your cesspool can lead to system overflows, sewage backups, property damage, and even environmental hazards. Regular pumping helps prevent emergencies and extends the life of your system.

Most residential pump-outs take about 30 to 60 minutes, depending on the size of the tank and how full it is. Our team works efficiently to minimize disruption to your day.

Not at all. M&D uses professional equipment to perform clean, contained pump-outs. We treat your property with respect and always clean up after the job is done.

Pricing depends on the size of your system and the level of buildup, but we always offer transparent, upfront quotes—no surprises. Call us for a free estimate.

Most septic tanks should be cleaned every 3 to 5 years. However, the right frequency depends on your tank size, household size, water usage, and system condition.

Watch for slow drains, unpleasant odors, sewage backups, soggy areas in your yard, or gurgling sounds from your plumbing. These are all signs your tank may be full.

“Pumping” removes liquid and floating waste, while “cleaning” includes removing all solids and sludge at the bottom of the tank. At M&D, we perform full cleaning to ensure your system is thoroughly maintained.

No. While some additives claim to break down waste, they don't eliminate the need for regular cleaning. In fact, overuse of additives can sometimes harm your system.

Delaying service can cause solids to enter your drain field, leading to clogs, contamination, and costly system failures. Regular cleaning is far more affordable than repairs.

Hydro-jetting uses a high-pressure water stream—up to 4,000 PSI—to clear blockages and buildup inside your pipes. A specialized nozzle is inserted into the drain line to break through grease, sludge, roots, and debris, flushing it all out completely.

Yes—for most plumbing systems. Our technicians inspect your pipes before starting to ensure they can handle the pressure. For older or fragile pipes, we’ll recommend the safest approach.

Snaking punches a hole through a clog, often leaving residue behind. Hydro-jetting thoroughly cleans the entire pipe interior, which helps prevent future blockages.

It’s ideal for recurring clogs, slow drains, foul odors, or heavy grease buildup. It’s also a great preventive measure for commercial kitchens and older plumbing systems.

Not at all. The process is clean and contained within your plumbing system. Our technicians ensure everything is sealed, and we clean up fully after the job.

A sewer camera inspection involves inserting a waterproof, high-definition camera into your pipes. It sends a live video feed to our technicians, allowing us to see clogs, cracks, root intrusion, or collapsed lines without digging.

Camera inspections are ideal if you're experiencing recurring clogs, slow drains in multiple fixtures, unexplained odors, or if you're buying or selling a property. They’re also helpful after major repairs to verify work.

Not at all. The process is completely non-invasive. The camera is flexible and designed to safely travel through your pipes without causing any disruption.

It can identify hidden problems like pipe misalignment, breaks, tree root intrusion, corrosion, and grease buildup—issues that can’t be diagnosed with traditional methods.

Yes. Upon request, we can provide a copy of the inspection video or snapshots of problem areas. This is especially useful for insurance claims or real estate transactions.

Most commercial kitchens need grease trap cleaning every 1 to 3 months, depending on usage and local health regulations. A regular schedule helps you avoid backups and violations.

Neglecting grease trap maintenance can lead to slow drains, foul odors, kitchen shutdowns, and costly plumbing issues. It can also result in health code violations and fines.

Most cleanings take between 30 minutes to an hour, depending on the trap size and how full it is. Our team works efficiently to minimize disruption to your business.

Not always. We’ll work with you to schedule cleaning at off-hours or during slow periods to avoid interrupting your operation.

We dispose of grease waste in accordance with all local and state regulations, ensuring your business remains compliant and environmentally responsible.